Hello everyone, in the previous topic we were talking about Controlling in Management. Today we are going to suggest you the Top 5 Best Books For Improving Communication Skills that will help you to improve your communication.

OVERVIEW

In our day-to-day life, we meet a lot of people. There are a lot of people who only talk about themselves. They’ll tell you all what happens in their life or about their last vacation. Yet they don’t care to ask you about your life. It’s kind of exhausting to deal with these types of people. It’s hard to talk to people like this because a good conversation requires reciprocation. As humans, we want to be heard and understood, and we need to give people that in return by listening to them.

 What if we need to get a message across to someone else? How do we get them to listen to us? We often have situations where we need to get through to people; whether it’s a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can’t break through emotional barricades and get your message thoroughly communicated and registered because to convince people to listen to you, you simply need to listen to them first.

Here we are suggesting the top 5 best books for improving communication skills to you –

1. Just Listen: Discover The Secret To Getting Through To Absolutely Anyone

PUBLISHER ‏ – ‎ AMACOM

AUTHOR- Mark Goulston

If you want to buy this book you can tap on the Buy Now button below.

Summary

If you want to learn how to get people invested in what you have to say, Just Listen: Discover the Secret to Getting Through to Absolutely Anyone is the book for you. The author of the book Mark Goulston is a psychiatrist, business consultant, and coach. He shares simple but powerful techniques readers can use to break through the stubborn and hardened outer layers of coworkers, friends, strangers, or even enemies.

Using the most up-to-date research on listening and persuasion techniques, he will help you get your message across to just about anyone by learning to listen better. Mark Goulston combines his background with the latest scientific research to help readers turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen does this by providing simple but powerful techniques readers can use to really get through to people.

1. The things which you will learn from this book are-
2. How to make a powerful and positive first impression.
3. Listening effectively will help us in making good communication.
4. Make sure people are using the rational part of the brain when you have a conversation with them.
5. Vulnerability will make people want to listen and connect with you.

We are sure this groundbreaking book definitely helps you in improving your communication skills.

CONTENTS

• Section1. The Secret to Reaching Anyone
• Who’s Holding You Hostage?
• A Little Science: How the Brain Goes from “No” to “Yes”
• Section2. The Nine Core Rules for Getting Through to Anyone
• Move Yourself from “Oh F*** to OK”
• Rewire Yourself to Listen
• Make the other Person Feel “Felt”
• Be More Interested Than Interesting
• Make People Feel Valuable
• Help People to Exhale Emotionally and Mentally
• Check Your Dissonance at the Door
• When All Seems Lost – Bare Your Neck
• Steer Clear of Toxic People
• Section3.  Quick and Easy Ways to Achieve Buy-in and Get through
• The Impossibility Question
• The Magic Paradox
• The Empathy Jolt
• The Reverse Play, Empathy Jolt
• “Do You Really Believe That?”
• The Power of “Hmmm….”
• The Stipulation Gambit
• from Transaction to Transformation
• Side by Side
• Fill in the Blanks
• Take it All the Way to “No”
• The Power Thank You and Power Apology
• Section4. Putting it All Together: Fast Fixes for Seven Challenging Situations
• The Team from Hell
• Climbing the Ladder
• The Narcissist at the Table
• Stranger in Town
• The Human Explosion
• Getting through to Yourself
• Six Degrees of Separation

Afterword

 Index

About the Author

Keynotes/Workshops

GROOMING URBAN PERSONAL REVIEW

We feel really very grateful to Dr. Mark Goulston for sharing his expertise on human behavior in the form of excellent books. The techniques are presented in a very simple and easy-to-follow fashion. The author feels less of a psychiatrist and more of a wise uncle or grandfather sending valuable wisdom in a nurturing manner. We have enjoyed the book thoroughly. We will give it 4 out of 5. We are sure this groundbreaking book definitely helps you in improving your communication skills.

Favorite quotes from this book– “Perpetually needy people suck the life out of you because no matter what you do for them, it’s never enough.”

2. Verbal Judo: The Gentle Art Of Persuasion

Publisher- HarperCollins.

Author- Jerry B. Jenkins and George J. Thompson

If you want to buy this book you can tap on the Buy Now button below.

Summary

It improves communication, resolves conflicts, and avoids the most common conversational disasters through simple, easily remembered strategies that deflect and redirect negative behavior.

Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.

The updated edition has a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson’s “Five Universal Truths” of human interaction.

The “Five Universal Truths” are-

1. All people want to be treated with dignity and respect.
2. All people want to be asked, rather than told to do something.
3. All people want to be informed as to why they are being asked or ordered to do something.
4. All people want to be given options rather than threats.
5. All people want a second chance when they make a mistake.

CONTENTS

Introduction: communication as a noncontact sport.

• Birth of a communication samurai.  
• Motivating the disagreeable
• Baptism of fire.
• Taking crap with dignity and style.
• The nice, the difficult, and the wimp.
• Eleven things never to say to anyone (and how to respond if some idiot says them to you).
• The crucible of the street.
• The most powerful word in the English language.
• The greatest speech you’ll ever live to regret.
• The only way to interrupt people and still have them love you.
• Verbal judo versus verbal karate.
• The five-step hard style.
• The first great communication art: representation.
• The second great communication art: translation.
• The third great communication art: mediation.
• What makes this all so difficult?
• Readin’, ‘ritin’, and rhetoric.
• How to diagnose a verbal encounter?
• The language of reassurance.
• How to fight fair.
• Take the giant LEAPS.
• Applying LEAPS to your world.
• Persuasion for fun and profit
• The misunderstood motivator
• You can punish without drawing blood
• Dancing when you might have stumbled.
• Verbal judo as an automatic response.

GROOMING URBAN PERSONAL REVIEW

It contains both philosophical and tactical advice. It was eye-opening and helped us in our relationships with several people. We must say it was a great book for communication. If you’re any kind of leader and handle people below you then go for it. You are in the right place. We will give it 5 out of 5.

Favorite quote from the book– “When you react, the event controls you. When you respond, you’re in control.”

3. Crucial Conversations: Tools For Talking When Stakes Are High, Second Edition

PUBLISHER- McGraw-Hill Education.

AUTHOR- Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory.

If you want to buy this book you can tap on the Buy Now button below.

Summary

This is a book about managing crucial conversations. Not just in business but in personal and social lives most of our defining moments come from crucial or breakthrough conversations. Crucial Conversations provides powerful skills to ensure every conversation, especially difficult ones, and help you to leads to the results you want. It is written in an engaging and witty style.

When stakes are high, opinions vary, and emotions run strong, you have three choices- Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences, or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life’s most difficult and important conversations, say what’s on your mind, and achieve the positive resolutions you want. In this book, you’ll learn how to-

1. Prepare for high-impact situations with a six-minute mastery technique.
2. Make it safe to talk about almost anything.
3. Be persuasive, not abrasive.
4. Keep listening when others blow up or clam up.
5. Turn crucial conversations into the action and results you want.

CONTENTS

• What’s a Crucial Conversation? And Who Cares?
• Mastering Crucial Conversations the Power of Dialogue.
• Start with Heart How to Stay Focused on What You Really Want.
• Learn to Look How to Notice When Safety Is at Risk.
• Make It Safe How to Make It Safe to Talk About Almost Anything.
• Master My Stories How to Stay in Dialogue When You’re Angry Scared or Hurt.
• STATE My Path How to Speak Persuasively Not Abrasively.
• Explore Others Paths How to Listen When Others Blow Up or Clam Up.
• Move to Action How to Turn Crucial Conversations into Action and Results.
• Yeah But Advice for Tough Cases.
• Putting It All Together Tools for Preparing and Learning.
• What I’ve learned about Crucial Conversations in the Past Ten Years.
• End notes.

GROOMING URBAN PERSONAL REVIEW

This book has valuable information, but the reader has to dig for it. There are useful tools in the book (some exercises are similar to Cognitive-Behavioral therapy), and we think it is worth the read and worth the effort to extract and organize the useful bits of information. We will give it 3.5 out of 5.

Favorite quotes from this book– “As much as others may need to change, or we may want them to change, the only person we can continually inspire, prod, and shape—with any degree of success—is the person in the mirror.”

4. Thanks For The Feedback: The Science And Art Of Receiving Feedback Well

PUBLISHER- Penguin

AUTHOR- Douglas Stone & Sheila Heen

If you want to buy this book you can tap on the Buy Now button below.

Summary

We know that feedback is essential for professional development and healthy relationships – but we dread it and even dismiss it. That’s because while want to learn and grow, we also want to be accepted just as we are. This book is on the best practices of receiving feedback and developing a growth mindset.

Receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head-on. It explains why getting feedback is so crucial yet so challenging and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.

Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way.

In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life’s blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education.

They also told readers the benefits of receiving feedback well-

1. Receiving feedback helps your relationships to become richer.
2. You will learn and get better at things.
3. Other people find it more enjoyable to work around you.
4. It is easier for you to work with others to solve problems.

By your example, you will help others see the value in seeking feedback for themselves.

GROOMING URBAN PERSONAL REVIEW

This book talks exactly about not about giving feedback “but receiving feedback and receiving it well”.  This book is a huge eye-opener and excellent insight into the world of receiving feedback. One must-read. We will give it 4.8 out of 5.

Favorite quotes from this book– “Appreciation — motivates and encourages. Coaching — helps increase knowledge, skill, capability, growth, or raises feelings in the relationship. Evaluation — tells you where you stand, aligns expectations, and informs decision making.”

5. Daring Greatly: How The Courage To Be Vulnerable Transforms The Way We Live, Love, Parent, and Lead

PUBLISHER – Penguin

AUTHOR- Brene Brown

If you want to buy this book you can tap on the Buy Now button below.

Summary

As human beings, we have a basic need for connection, love, and belonging. Yet, we fear rejection and are afraid we’re not good enough. Every day we experience the uncertainty, risks, and emotional exposure that define what it means to be vulnerable or to dare greatly.

Whether the arena is a new relationship, an important meeting, our creative process, or a difficult family conversation, we must find the courage to walk into vulnerability and engage with our whole hearts. Based on 12 years of research, Dr. Brene Brown explains the concept of vulnerability, and how embracing it can change how we live, love, lead, and interacts with others, to bring wholehearted living and fulfilling connections.

Daring Greatly is groundbreaking social research, across every area of our lives including home, relationships, work, and parenting. It is an invitation to be courageous; to show up and let ourselves be seen, even when there are no guarantees. Dr. Brene Brown challenges everything we think we know about vulnerability and dispels the widely accepted myth that it’s a weakness.

CONTENTS

• What it means to dare greatly.
• Introduction: my adventures in the arena.
• Scarcity: looking inside our culture of “never enough”.
• Debunking the vulnerability myths.
• Understanding and combating shame.
• The vulnerability armory.
• Mind the gap: cultivating change and closing the disengagement divide.
• Disruptive engagement: daring to re-humanize education and work.
• Wholehearted Parenting: daring to be the adults we want our children to be.
• Final thoughts.

Appendix-trust in emergence: grounded theory and my research process

Practicing gratitude

GROOMING URBAN PERSONAL REVIEW

The greatness of the book lies in making you come face to face with your own emotions which you sweep under the carpet or simply haven’t time to pay attention to. It makes you think about what you do, why do you react in a certain way, and should you do that? The triumph of the book is to make you have an honest conversation with yourself which you might not have done in a while. This book is life-changing. It’s written simply and beautifully with lots of research and insight and deep understanding. We will give it 5 out of 5.

Favorite quotes from this book– “Vulnerability sounds like truth and feels like courage. Truth and courage aren’t always comfortable, but they’re never weakness.”

So, that is all for today guys see you in our next blog. If you like our article please doesn’t forget to share with others & follow our Instagram page for your daily dose of Motivation.

Thank You,

Regards

Grooming Urban

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